Tuesday, December 05, 2006

Top Seven Insurance Selling Mistakes To Avoid In 2007?

Here are seven “selling mistakes” that many people make. They are not in any particular order. You will know which ones you are costing you money and need improvement in 2007

“While one person hesitates because he feels inferior, the other is busy making mistakes and becoming superior.” -Henry C. Link

Selling Mistake 1: Failing to become a welcomed guest first. Bonding and rapport is critically important part of every sales call. It does not matter if it’s a first call, fifth call or a milk run call.

Look around, find something that you have in common with your prospect/client. Find a way, anyway, to link with him/her. It could be a mutual friend, a business associate, or a leisure activity.

Try talk about your connection long enough to become comfortable with each other before talking about business. It’s far better than wasting time talking about the weather. People like to do business with people with whom they feel comfortable with.

Mistake 2: Thinking that the prospect doesn’t have enough money. A prospect almost always can find the money to purchase what you are selling if they need it badly enough. Explain all of the benefits that your buyer can begin to get from what you have to offer. Ask questions to create or expose needs. Find things that are so important that solving them overrides the cost.

If you can show someone that s/he can’t live without what you are selling, then that person will find the funds to purchase your solution. The bottom line is that it’s up to your prospect to come up with the funds. It may be wise to offer them some creative payment options if that will help you close the deal, but your main job should be to create, expose and have the perfect fit solution to their needs.

Mistake 3: Failing to ask the right questions. Ask prospects specific questions to find out if you actually can solve their problems with your products and services. Ask questions to qualify them as decision-makers. Ask “Who else besides yourself will be involved in the decision-making process?” Ask questions about financial matters, such as “How will you pay for these services?” Ask questions that separate you from your competition. Try beginning most of your questions with the words: When, What, Where, Who, and How.

As an experienced sales person, you’ve heard it all before. You here common problems and objections from everyone. Use that common information and ask questions to get the real problems out on the table.

If you are just getting started in sales, ask a successful sales associate for help. Ask your mentor what questions have been successful for him/her, it will shorten on your learning curve and lead to faster sales growth. Test and track what questions work and what questions fail. Once you have discovered the perfect questions, keep using them, hone them razor sharp and keep using them until they stop working.